Individual product pages note if the specific product is available in your country.
Your order will be packed and shipped to you directly from each of our manufacturing partners. ShopVerve manufacturing partners are located in North America, Canada, and throughout Europe. In the case where your order contains multiple different products, individual items may ship at different times. Each shipment will have its own confirmation email and tracking number.
Customs, Duties and taxes might apply based on the country of origin of the item (eg. where it shipping from). See individual product pages for country of origin.
When a product ships from USA to USA, customs, duties and taxes ARE included in the listed price of the object.
When a product ships from Canada or EU to USA. Customs, duties and taxes are NOT included. These additional charges must be paid at time of delivery upon receiving the package.
When a product ships from Canada to Canada, customs and duties ARE included in the listed price of the object. Taxes are calculated at checkout.
When a product ships from USA or EU to Canada. Customs, duties and taxes are NOT included. These additional charges must be paid at time of delivery upon receiving the package.
Most listed prices include shipping. See specific product page for shipping terms and exceptions.
If you are purchasing large furniture items that ship by freight to Canada or USA then additional charges may apply. If this is the case, upon receipt of your order we will contact you to provide you with a shipping quote for your specific shipping location. You will then have the option of accepting or cancelling such order if the shipping fee is not suitable for your budget.
In some rare cases, if an order is being shipped to a remote location, the shipping cost may be prohibitive, hence upon receiving your order we will provide you with a shipping estimate for your approval.
Estimated delivery is listed on each individual product page. Although, as a general rule you can estimate 2-12 weeks for furniture, and 3-15 business days for design objects. An email containing your tracking number will be sent to you upon shipping.
All furniture is curbside delivery. The truck driver will pull up to the curb in front of your home or building, and you'll need to move the goods inside your home once the driver has unloaded the items from the truck.
CANCELLATIONS AND RETURNS
All sales are final. Once the order has been placed, no cancellations or returns are accepted.
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